For mall operators

WhatsApp-native rent management for operators.

The operating system for retail real estate.

MallOS reaches your tenants where they actually read messages. Reminders go out, payments come back, arrears stop aging silently. Built for the unit economics of retail real estate.

Built by Elianah Global Solutions Ltd.
LIVEOperator workspaceLekki · Lagos
₦12.4M
Outstanding
87%
Collection rate
3
Active escalations
42d
DSO
Arrears agingas of today
Current1–30d31–60d61–90d90d+
Scheduledin 2hMr. Bigg's · Unit 12B · ₦480,000 reminder
Delivered14:23Cold Stone Creamery · Unit 8A · Payment receipt
Read14:08Genesis Cinemas · Unit 4 · Escalation notice
01Capabilities

Every part of arrears, in one workspace.

From the rent roll you import on day one to the analytics dashboard you check on day ninety, MallOS handles the loop.

Module

Properties

Mall + unit register. Every floor, every shop, every lease anchored to one record.

Module

Tenants

Lease + contact roster. Primary, secondary, finance, escalation — addressed individually.

Module

Charges

Rent + service-charge ledger. Recurrent schedules, one-offs, credit notes, partial payments.

Differentiator

Reminders

WhatsApp cadence. 11 Meta-approved templates ready out of the box.

Module

Escalations

3-tier follow-up ladder. Soft reminder, firm notice, action-required — automatic, auditable.

Module

Analytics

DSO + collection rate. Aging snapshots, performance trends, operator dashboards.

02How it works

Three weeks from rent roll to first reminder.

We move with you. From schema mapping to template approval to first send — predictable sprints, no implementation theatre.

01Step

Import

Bring your rent roll. Properties, units, leases. We do the import.

02Step

Reach

We message tenants on WhatsApp. Reminders, receipts, follow-ups — pre-approved templates, on the channel they actually read.

03Step

Recover

Arrears age in the open. Escalation rules act before debt piles up. DSO drops in the dashboard, week over week.

Get in touch

See if MallOS fits your portfolio.

Designed for mall operators across Nigeria. First pilots opening through 2026. Reach out for a 30-minute walk-through of the operator workspace.